How do I get a refund from AirAsia?

If you have a booking canceled with AirAsia, then you can choose to go through their refund process and policy, which will help you know how do I get a refund from AirAsia. The refund and cancellation process could be more pleasing to both customers and the airline. If you want to know about the refund process and policy, you can read the information given in the content. Read the following details in order to learn about things in fact. 

AirAsia Refund Policy. 

If you wish to get a refund from the airline, you must go through the guidelines included in the policy. The policies are given as follows: 

  • If you have canceled a ticket within 24 hours of making the purchase, you can get a refund for the same irrespective of the fare type of the ticket. The ticket must be bought seven days before the departure date. 

  • If you have a premium, elite, or business class booking, then you can cancel the booking and get a refund from the airline. You will not have to abide by the risk-free cancellation umbrella. 

  • If you have an economy ticket, you will have to pay the cancelation fee in case you cancel the booking after the umbrella timings. 

AirAsia Refund Process. 

After learning about the policy, if you want to know how do I get a refund from AirAsia, then you can go through the procedures explained. You can request a refund through various ways, which are sited below. 

1. Request a refund through the online process. 

If you wish to get the refund through the online process, follow the procedure steps-wise as below: 

  • Browse through the webpage of AirAsia. 

  • Then from my bookings option, retrieve your booking using the itinerary booking details. 

  • Then, on the booking summary page, choose the refund option from the menu list. 

  • This will show you a refund form. Fill out the form and provide all the required information. 

  • Submit the form, and then you shall receive a confirmation email to your registered email address. 

2. Request a refund through the call process. 

If you wish to request a refund from the airlines, then you can choose to call them. And to give a call, you can follow the steps as follows: 

  • Reach out to the official page of the airline. 

  • Navigate to the communicating page of the airline and from the available contact options, choose the call option by tapping on the phone icon. 

  • You will get a number, give a call to the same, and then follow the IVR instructions. 

  • On getting connected, the representative shall help you with the process. 

Conclusion- If you wish to know more about the policy or process, then you can go through the official webpage of the airline or contact the team to help you.

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